Shipping policy
Shipping
NOTE: All products with EXTRA discounted shipping fees are visible at Checkout and within the product description for each product. Additional fees vary by product weight and location of the customer (how far it needs to be shipped).
Shipping Durations - The shipping durations selected at Checkout are business days. The shipping duration starts the day after we drop off a package at the shipping company. We work hard to have packages ready for shipping within 1 day (Monday thru Friday), but drop-off is dependent on Shipping carriers being available to receive the package or to pick it up. Example, If an order is placed Monday afternoon, it will be dropped off to the carrier Tuesday and their shipping day starts Wednesday.
US Domestic
- For US orders over $250, we pay for the shipping with the exception of a few products (for example, books) that are heavier. These items will be charged additional discounted shipping fees added at Checkout. The shipping cost of these products is clearly visible at Checkout.
- For orders under $250, shipping is calculated based on your delivery location using the competitive rates (below market) available to us.
- Please note when selecting services USPS First Class/Ground are not insured if the package is lost within USPS's possession. Priority Mail is insured.
- All packages will have tracking to ensure delivery. We do not protect orders agains theft or loss of package one it's released (noted as delivered) from the shipper. PLEASE ship your orders to safe locations! Not shared mail areas. We are not responsible of lost or stolen packages.
International
- We charge discounted rates for all international orders. All these orders are shipped with Tracking for customer security, awareness and shipping notification.
- DHL Shipping is now available. Select your shipping method at checkout.
- We work hard to make sure that you receive your products in a timely manner and at the best possible rates. The rates are based on the carriers we use for shipping.
- If you choose '1st Class Package International Service' at CHECKOUT, we cannot guarantee your item will be received. USPS does not track the item once it leaves the United States. If there is risk to your package being stolen, please choose a different service. We recommend selecting a service with tracking and insurance.
- We do not protect orders agains theft or loss of package one it's released (noted as delivered) from the shipper. PLEASE ship your orders to safe locations! Not shared mail areas. We are not responsible of lost or stolen packages.